ktlo and bau

Computing, like medicine, and half a dozen other disciplines abound in TLA's (three letter acronyms) and ETLA's (extended TLA's, ie acronyms with four or more letters)

Some are obscure and deeply technical and some, like RTFM - please read the accompanying documentation - have entered popular culture.

This morning I was at a Google presentation and I came across two acronyms new to me:

• KTLO - keeping the lights on - that nebulous part of IT operations management that ensures servers are patched, maintained, storage is provisioned, servers are configured, data is backed up and so on , ie the routine operations that ensure that the magic keeps working for users
• BAU - business as usual - that part of a company's business that is enabled by KTLO